Accommodation hosts must agree to follow the 5-step enhanced cleaning process. This is based on Airbnb's cleaning manual , developed in collaboration with hospitality and medical hygiene specialists. To clear any confusion and help you reduce the chances of spreading illnesses during and after the COVID-19 crisis, we've created a process with clear steps so you know exactly what to do and when to do it.
- Step 1: Prepare
- Proper preparation can help you and your team clean more efficiently and safely.
- Step 2: Clean. It's important to start by removing dust and dirt from surfaces, such as floors and counters.
- Step 3: Sanitize. Use chemical disinfectants to help reduce the number of bacteria on high-touch surfaces, such as doorknobs and remote controls.
- Step 4: Check. Refer to each room's checklist for best practices on how to clean and sanitize different spaces.
- Step 5: Replenish.
- To avoid cross-contamination, it's important to finish cleaning and sanitizing a room and wash your hands before restocking items for the next guest.
The way we travel is different now, and many of you have told us you'd like more guidance from Airbnb on how to protect yourself, your loved ones, and guests from COVID-19. Government officials are also reviewing cleaning practices in the home-sharing sector as guidelines are being developed to reopen and protect their communities.